Decision Making

It is very hard to make a decision sometimes. For me personally I know I always have a tough time. It's easy when either A: someone makes the decision for you or B: the decision is a group consensus. But, as a manager it will never be this easy and you'll just have to make the decision yourself. The article I found on mind tools.com talks about the Vroom-Yetton Decision making model. "This model allows you to bring consistency and order to a process that might otherwise feel idiosyncratic and instinctive." To put it simply it effectively helps you make a decision. The Vroom-Yetton offers a several different decision making processes into one model and helps you choose the best one to use for that specific situation. Before using the Vroom-Yetton model you must take three factors into consideration: decision quality, team commitment, and time constraints. Once you have done this you are ready to go.

The picture below is the actual Vroom-Yetton model. It is a series of step by step yes or no questions which help you make a decision. Once you have reached a code on the diagram for example like (A1) this is your decision! 

Here are the actual codes described on the diagram:


Autocratic (A1): You use the information that you already have to make the decision, without requiring any further input from your team.
Autocratic (A2): You consult your team to obtain specific information that you need, and then you make the final decision.
Consultative (C1): You inform your team of the situation and ask for members' opinions individually, but you don't bring the group together for a discussion. You make the final decision.
Consultative (C2): You get your team together for a group discussion about the issue and to seek their suggestions, but you still make the final decision by yourself.
Collaborative (G2): You work with your team to reach a group consensus. Your role is mostly facilitative, and you help team members to reach a decision that they all agree on.
This decision making process may not be perfect but, as a manager in a work place I think it might be a good start.





Comments

  1. This is really cool! Its sort of like the flow charts we made in HMP 711 but more management based

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  2. I'm a fan of some of Vroom's earlier work - how could you not be with a name like that?

    I had not seen this model, but I like it.

    Ken Blanchard (of One MInute Manager fame) I believe coined the phrase "situational leadership". The idea is you should choose which kind of manager you are going to be depending on the situation. As I alluded to when Dr. Neiman was in class with us, sometimes you have to be an autocrat (e.g., if you are an ER doc and someone is coding - that is not the time for developing a consensus). But when time allows, G2 is much better than A1 for the long term health of your team.

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